14
Apr



Yesterday morning it was reported that Google’s recently acquired company Grand Central went offline causing all of its users to be unreachable for the whole morning.

Co-founder Craig Walker said:

I wanted to write a quick note to all the GC users and apologize for the service interruption this morning. We had a power issue at our current colo facility and it knocked us off line for a few hours. Unfortunately I’ve been up in the mountains with the family this weekend and had no cell/internet coverage so couldn’t respond earlier. I did want to let you know that we were able to restore the service by noon today and are working extremely diligently to make sure this won’t occur in the future. We’ll do a better job keeping you informed in the future, not only about service related issues but also about upcoming features, soliciting your feedback, and generally making sure that you, the GC user, is well informed as to what’s going on with the service.

Thanks for your patience with us and we’ll continue to work to make the service better by the day. - Craig Walker

Source: http://blog.grandcentral.com/?p=144

Google acquired Grand Central back in July 2007 for a cool $50 million. It is designed to use VOIP (Voice over internet phone) to link together customers phone numbers. “Whenever the customer’s GrandCentral number is called, the chosen phone or phones ring, allowing the customer to answer his or her chosen phone. The phones can be chosen based on time of day; for example, the home phone can be turned off during business hours, and based on groups (Family, Friends, Work, Web Button, Others) or personalized based on an address book.” (Source: Wikipedia)

So not really a great thing to happen for its users, as Micheal Arrington on Techcrunch said: “If You Wanna Be A Phone Company, You Can’t Go Dead




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